ALL JOBS SUPPLIED will be output as is, unless adjustments (type corrections, resizing, etc.) are requested by customer in advance. Adjustments are charged at an hourly rate, half hour minimum. See your quote or contact sales for rate info. Please note that some PC disks and files, and jobs not meeting our requirements or using our templates, take longer for us to check and are therefore assessed a minimum half hour art charge.
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Crystal Clear accepts the following Macintosh/PC compatible material:
• CD-R, DVD-R
• USB Drive
• Iomega ZIP (100 MB and 250 MB)
• FTP upload, go to www.crystalclearartwork.com for instructions.
Our supported design programs (for Mac and PC) are:
• QuarkXPress (through version 8)
• Illustrator (through version CS5)
• InDesign (through version CS5)
• Adobe Acrobat PDF Files (High resolution with fonts embedded)
We accept Photoshop files, but be sure to include a layered version of your file in case any edits need to be made. Files should be saved as CMYK, at 300 dpi or 600 dpi (for files containing small text).
Along with your files, please provide:
• Directory of files on disk, indicating which are to be output.
• Any special instructions necessary, i.e. corrections required, folding mock-up, etc.
• Include any fonts used in your documents.
General Requirements
• Use Crystal Clear Media Group templates.
• All sides of the document (excluding CD Label art) must have 1/8” bleed (outside of trim area).
• Keep all type within (1/8" inside of trim) type safety area.
• Define all colors as CMYK (excluding CD Label art). If you base the colors of your design using PANTONE (or other spot) colors, please make sure to convert these colors into CMYK Process Colors (excluding CD Label art).
• Check that documents are correct size, with crop and fold marks.
• Include any fonts used in your documents.
Supplied Scans
• Use correct file format: All picture files should be saved as either TIFF or EPS. No GIF, JPEG or BMP formats.
• Save as CMYK, grayscale, or bitmap color mode. No RGB, index color, etc.
• Make sure resolution at 100% meets our minimum requirements; 300 dpi - 600 dpi (dots per inch) for color/grayscale; 1200 dpi for bitmap.
• There should be no extra channels, layers, or paths unless necessary.
Linked Files
• Provide all high resolution scans/images and logos (EPS) files that are placed in your layout.
• Make sure all linked files are editable.
• Include any fonts used in your EPS files.
• Include any scans used in your placed EPS files. (For example, you placed a scan into an Illustrator file, saved that Illustrator file as an EPS, and then placed that EPS into Quark.)
Font Information
• Copy of all TrueType and PostScript fonts (plain, bold, italic, etc.) used within the document. PostScript fonts have a printer file and a screen font file. TrueType fonts have only one file.
On-Disc Print (CD label art)
• Use the Pantone Solid Coated Formula Guide (PMS coated colors) only, unless specifically designing a CMYK (Full color) disc.
• CD label art must be correct size (116 mm).
• Please account for 24 mm center hole, which will knock out of the center of the artwork.
• Recommended minimum type size is 6 point. Minimum reverse type size is 6 point bold. |
